EMEA Regional Service Leader – PV & Energy Storage

Solplanet; New Germany (MN); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Open-minded international team

Career development within Solplanet

Flat hierarchies and fast decision‑mak

Job summary

Solplanet seeks a Regional Service Lead to drive service growth across EMEA from the US hint. You will develop and execute local business plans, plan resources, and align with global strategy to hit growth objectives.

You will coach service and support teams, manage partners, and ensure service levels, while building a culture of accountability and customer focus across large accounts.

Qualifications

• Bachelor's or higher in electrical engineering, renewable energy, PV engineering or similar.
• Minimum 10 years in operative service for electro-mechanical B2B products, including 5 years in a leadership role.
• Knowledge of PV, energy storage, EV chargers in distribution or utility-scale segments.
• Ability to lead in a dynamic, fast-paced environment.

Responsibilities

• Develop local service business plans aligned with global strategy.
• Formulate actions to meet annual budget targets and KPIs.
• Implement service levels and objectives; oversee processes.
• Coach and develop service and support teams; monitor KPIs.
• Lead talent recruitment and build a culture of accountability.
• Target key accounts and create opportunities to increase satisfaction.
• Manage service partners and escalate key customer issues.
• Join key sales meetings as the regional TS Service representative.
• Provide technical support and performance management for repair & maintenance partners.

Skills

German language proficiency

English business fluency

Leadership

Communication skills

Cross-regional collaboration

Strategic planning

Education

Bachelor or higher in electrical engineering / renewable energy / PV engineering

Job description

Solplanet seeks a Regional Service Lead to drive service growth across EMEA from the US hint. You will develop and execute local business plans, plan resources, and align with global strategy to hit growth objectives.

You will coach service and support teams, manage partners, and ensure service levels, while building a culture of accountability and customer focus across large accounts.