EMEA Forward-Deployed AI Agent PM

Cresta; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Parental leave

Home office setup budget

Monthly wellness stipend

20 days vacation

Job summary

Cresta is seeking an experienced Forward Deployed Product Manager, AI Agent, to create, deploy, and optimize AI Agents for enterprise customers. You will own customer outcomes, work with Forward Deployed Engineers, and partner with product and engineering to deliver high ROI.

As the first EMEA hire, you will shape standards, drive go-to-market efforts, and grow the team as Cresta scales, traveling to customer sites for workshops and deployments.

Qualifications

• 5+ years in Technology Consulting, Implementations, Product, or Customer Success roles.
• Hands-on work style with urgency and care.
• Experience leading complex deployments and managing senior stakeholders.
• Strong technical understanding and systems thinking.
• Comfortable with ambiguity in a dynamic startup environment.
• Passion for AI, automation, and shaping customer experience.

Responsibilities

• Own AI Agent outcomes for customers and define key metrics.
• Own the deployment lifecycle from scoping to post-go-live optimization.
• Design, build, test, and iterate on AI agents with engineering teams.
• Serve as the AI Agent SME for the EMEA sales cycle, including demos and solutioning.
• Lead customer relationships and be primary contact for AI Agent deployments.
• Facilitate workshops and design sessions with customer stakeholders.
• Collaborate with Forward Deployed Engineers to ensure smooth implementation.
• Improve playbooks for agent development and deployment.
• Build the forward deployed practice for EMEA and set regional standards.

Skills

AI Agent deployment

LLM products

Executive stakeholder mgmt

Cross-functional leadership

Job description

Cresta is seeking an experienced Forward Deployed Product Manager, AI Agent, to create, deploy, and optimize AI Agents for enterprise customers. You will own customer outcomes, work with Forward Deployed Engineers, and partner with product and engineering to deliver high ROI.

As the first EMEA hire, you will shape standards, drive go-to-market efforts, and grow the team as Cresta scales, traveling to customer sites for workshops and deployments.