EMEA Biotech Account Manager — Growth & Renewals

Benchling, Inc.; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Benchling, Inc. is seeking an Account Manager to partner with top Life Sciences customers, ensuring successful outcomes from implementation through renewal and expansion.

You will collaborate with Professional Services, Product, Sales, and technical teams to maximize customer value, drive adoption, and sustain long-term partnerships. The role emphasizes strong communication, strategic thinking, and a customer-centric approach to scale Benchling’s impact in biotech R&D.

Qualifications

• Experience managing strategic customers in Life Sciences.
• Strong relationship-building and negotiation skills.
• Ability to collaborate with Professional Services, Product, Sales and IT teams.

Responsibilities

• Build and maintain productive relationships with key stakeholders across Scientific and IT functions including customer champions and economic buyers.
• Experience managing complex customers with highly technical implementations.
• Engage regularly to drive renewal negotiations and expansion opportunities.

Skills

Relationship management

Life sciences experience

Renewals negotiations

Cross-functional collaboration

Communication skills

Job description

Benchling, Inc. is seeking an Account Manager to partner with top Life Sciences customers, ensuring successful outcomes from implementation through renewal and expansion.

You will collaborate with Professional Services, Product, Sales, and technical teams to maximize customer value, drive adoption, and sustain long-term partnerships. The role emphasizes strong communication, strategic thinking, and a customer-centric approach to scale Benchling’s impact in biotech R&D.