Biotech SaaS Account Manager: Growth & Renewals

Benchling, Inc.; United States; Remote; USD 90,000 - 135,000; Full time

Job summary

Benchling, Inc. in the United States seeks an Account Manager to drive renewals and expansions for strategic customers. You will build stakeholder relationships, partner with internal teams, and use engagement models to spot churn risks and drive growth.

The role requires a life sciences degree and 2+ years in SaaS account management or customer success, with 10-20% travel. Benchling is the AI platform for biotech R&D, supporting scientists across leading companies and teams.

Qualifications

• Life sciences degree plus 2+ years in account management or customer success in SaaS.
• Strong negotiation skills and ability to manage stakeholder relationships.
• Willingness to travel 10–20%.

Responsibilities

• Build stakeholder relationships, own renewals, and negotiate expansions.
• Use engagement models to spot churn risks and drive growth.

Skills

Negotiation skills

Stakeholder management

Education

Life sciences degree

Job description

Benchling, Inc. in the United States seeks an Account Manager to drive renewals and expansions for strategic customers. You will build stakeholder relationships, partner with internal teams, and use engagement models to spot churn risks and drive growth.

The role requires a life sciences degree and 2+ years in SaaS account management or customer success, with 10-20% travel. Benchling is the AI platform for biotech R&D, supporting scientists across leading companies and teams.