Senior Account Management Leader: Renewals & Growth

Benchling, Inc.; United States; On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary and equity

Robust healthcare benefits

Family-forming benefits

Parental leave

Job summary

Benchling, Inc. is seeking an Account Management Leader with a life sciences background to drive renewal rates and expand opportunities across a diverse portfolio. You will mentor and grow a team of Account Managers, partner with cross-functional teams, and lead renewal strategy with data-driven insights.

The role emphasizes strategic renewal planning, risk mitigation, and executive-level collaboration to ensure retention and revenue growth in a fast-paced enterprise SaaS environment.

Qualifications

• 5+ years of Account Management, Renewals, Sales, or related SaaS function.
• 3+ years in a management role leading teams.
• Experience leading customer-facing, commercially-oriented teams in a high-growth enterprise SaaS.
• Willingness to travel up to 20%.
• Experience with Benchling platform or similar life sciences SaaS.

Responsibilities

• Lead and grow a team of Account Managers, mentoring and hiring as needed.
• Drive renewal rates and expansion outcomes across the portfolio.
• Develop strategic renewal plans, mitigate risk, and surface upsell opportunities.
• Collaborate with CS, Sales, Finance, Legal, and Deal Desk to align renewal strategy and deals.
• Implement renewal playbooks, standardize risk processes, and reduce AM toil via automation.
• Act as senior liaison for complex renewal negotiations and executive alignment.
• Capture customer feedback to inform pricing, packaging, and product decisions.

Skills

Account Management

Renewals

Leadership

Strategic Planning

SaaS

Education

Bachelor's degree in Life Sciences or related field

Tools

Salesforce

Gainsight

Mode

Sigma

Claude AI

Job description

Benchling, Inc. is seeking an Account Management Leader with a life sciences background to drive renewal rates and expand opportunities across a diverse portfolio. You will mentor and grow a team of Account Managers, partner with cross-functional teams, and lead renewal strategy with data-driven insights.

The role emphasizes strategic renewal planning, risk mitigation, and executive-level collaboration to ensure retention and revenue growth in a fast-paced enterprise SaaS environment.