Email & SMS Marketing Lead for Student Loans

Juno; Atlanta (GA); Vor Ort; USD 80.000 - 100.000; Vollzeit

Benefits dieser Stelle

Health coverage

Dental coverage

Vision coverage

401(k) matching

Zusammenfassung

Juno, a student loan services company based in the United States, seeks an Email Marketing Manager to own member communications via email and SMS. You will craft messages across products, build automated flows, and drive high-volume campaigns for 290,000+ members.

You’ll translate member insights into targeted messages at key borrowing stages, train in Miami, and work with a team that values precision, experimentation, and AI-enhanced workflows.

Qualifikationen

• 1–4 years of hands-on email marketing, CRM, or marketing operations experience.
• Experience building and sending campaigns in an ESP (Customer.io, Klaviyo, Braze, Iterable, HubSpot, Mailchimp). Customer.io is a plus; training provided.

Aufgaben

• Own email and SMS end-to-end: build, QA, and ship campaigns and automated flows in Customer.io across grad, undergrad, and refi.
• Manage the campaign calendar and align sends with goals from leadership.
• Develop segmentation and personalization using member data to scale communications.
• Own measurement: report on opens, clicks, applications started, completed, and loans funded.
• Run tests on subject lines, timing, sequencing, and offers.
• Ensure compliance and deliverability, maintain suppression lists, and keep the program organized.
• Leverage AI to draft, QA, and optimize content, segments, and post-send analysis.

Kenntnisse

Email marketing

CRM experience

Marketing operations

Data analysis

Tools

Customer.io

Klaviyo

Braze

Iterable

HubSpot

Mailchimp

Jobbeschreibung

Juno, a student loan services company based in the United States, seeks an Email Marketing Manager to own member communications via email and SMS. You will craft messages across products, build automated flows, and drive high-volume campaigns for 290,000+ members.

You’ll translate member insights into targeted messages at key borrowing stages, train in Miami, and work with a team that values precision, experimentation, and AI-enhanced workflows.