Email Operations & Campaigns Leader

Prudential Financial; Newark (NJ); On-site; USD 115,000 - 189,000; Full time

Benefits offered by this job

401(k) plan with company match

Pension plan

Wellness programs

Education benefit

Employee stock purchase plan

Paid time off

Job summary

Prudential Annuities Distributors (PAD) is seeking a Manager, Email Operations & Execution to lead enterprise email marketing and lifecycle communications. This role reports to the Director, Email & Marketing Automation and manages a team responsible for translating email strategy into scalable, compliant execution.

This leader will drive campaign delivery, governance, and process improvements while partnering with Email Strategy & Business Partnership, Email Audience & Programs Strategy, and

Qualifications

• Experience leading email marketing operations and lifecycle communications.
• Experience building, leading, and scaling campaign delivery or marketing operations teams.
• Working knowledge of email platforms, lifecycle marketing, audience segmentation, QA, and workflows.
• Ability to manage multiple priorities and lead cross-functional initiatives.
• Strong leadership, communication, and stakeholder management skills.
• Experience in complex, matrixed marketing organizations.

Responsibilities

• Lead the execution of email campaigns, lifecycle programs, and automated communications across business units.
• Ensure campaigns are delivered accurately, on time, and aligned with business requirements.
• Oversee deployment readiness, QA, and post-launch support; drive operational excellence.
• Establish scalable workflows, standards, and quality controls; ensure governance and compliance.
• Partner with strategy, audience programs, and Martech teams to optimize processes.

Skills

Email marketing

Marketing automation

Campaign operations

Digital marketing execution

Team leadership

Project management

Leadership

Communication

Stakeholder management

Problem-solving

Matrix organization experience

Job description

Prudential Annuities Distributors (PAD) is seeking a Manager, Email Operations & Execution to lead enterprise email marketing and lifecycle communications. This role reports to the Director, Email & Marketing Automation and manages a team responsible for translating email strategy into scalable, compliant execution.

This leader will drive campaign delivery, governance, and process improvements while partnering with Email Strategy & Business Partnership, Email Audience & Programs Strategy, and