Email Collections Specialist

Blitt & Gaines Law Offices; Naperville (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Medical Benefits

401k and profit sharing plans

Job summary

A law firm in Naperville is looking for a Contact Us Collections Representative to manage communication with consumers and attorneys, ensuring timely responses to emails and documentation of interactions. The ideal candidate will have strong attention to detail, excellent communication skills, and a thorough understanding of collection laws. This position requires independence, organizational skills, and the ability to handle multiple tasks efficiently. Competitive salary and benefits package are offered.

Qualifications

• Detail orientated with the ability to understand multiple systems.
• Must have three years or more experience in collections or customer service.
• Expert knowledge of all applicable Federal and State collection laws.

Responsibilities

• Daily monitoring of internal communications via Outlook.
• Accurately respond to consumer/attorney/ATP e-mails in a timely fashion.
• Proactive collections efforts through email communication.

Skills

Detail oriented communication

Strong written and oral communication skills

Analytical problem-solving skills

Ability to work independently

Time management

Education

High School diploma

College education

Tools

Microsoft Office Products

Job description

A law firm in Naperville is looking for a Contact Us Collections Representative to manage communication with consumers and attorneys, ensuring timely responses to emails and documentation of interactions. The ideal candidate will have strong attention to detail, excellent communication skills, and a thorough understanding of collection laws. This position requires independence, organizational skills, and the ability to handle multiple tasks efficiently. Competitive salary and benefits package are offered.