Collections & Email Communications Specialist

Blitt & Gaines, P.C; Milwaukee (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Medical Benefits

401(k)

Profit sharing plans

Job summary

A legal service provider is seeking a Collections Representative to manage communication with consumers and attorneys through email correspondence. The ideal candidate will have strong communication skills, attention to detail, and experience in collections or customer service. Responsibilities include responding to inquiries in a timely manner and documenting communications accurately. Additional benefits include PTO, medical coverage, and a 401(k) plan.

Qualifications

• Detail oriented with strong communication skills.
• Experience in call centers, collections, or customer service is preferred.
• Must be independent and organized.

Responsibilities

• Monitor the internal communications via multiple email inboxes.
• Respond to consumer, attorney, and authorized third party emails.
• Document the firm’s system of record accurately.

Skills

Detail oriented communication skills

Written and oral communication skills

Organization

Time management

Problem-solving skills

Knowledge of collection laws

Ability to type 40 words per minute

Experience in collections

Microsoft Office proficiency

Education

High School diploma

College is a plus

Job description

A legal service provider is seeking a Collections Representative to manage communication with consumers and attorneys through email correspondence. The ideal candidate will have strong communication skills, attention to detail, and experience in collections or customer service. Responsibilities include responding to inquiries in a timely manner and documenting communications accurately. Additional benefits include PTO, medical coverage, and a 401(k) plan.