Elite Spa Front Desk Concierge — Part-Time

OneSpaWorld LLC; Orlando (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee spa discounts

Training provided

Job summary

Mandara Spa at the Swan and Dolphin Resort in Lake Buena Vista, FL is seeking a part-time Spa Front Desk Concierge to greet guests with warmth and set the tone for their spa experience. As part of OneSpaWorld’s global spa brand, you will handle check-ins, take calls, book appointments, and support guests with product recommendations while maintaining a polished reception area.

The role offers weekend availability and includes employee discounts and training to grow hospitality and wellness

Qualifications

• 1+ years of guest-facing experience in spa, hotel, resort, restaurant, retail, or similar setting.
• Warm phone manner and strong listening and communication skills.
• Comfort with computers and point-of-sale systems; Book4Time training available.
• Polished appearance, positive attitude and dependable work ethic.
• Authorization to work in the U.S.

Responsibilities

• Welcome and check in guests with warmth.
• Answer calls and book appointments with professional service.
• Recommend treatments and homecare products that fit guests' needs.
• Process payments and retail sales in the POS system.
• Keep the front of house polished, organized, and running smoothly.
• Collaborate with therapists and resort team to ensure a seamless guest experience.

Skills

Guest-facing experience

Phone etiquette

POS systems

Book4Time

Education

High school diploma

Job description

Mandara Spa at the Swan and Dolphin Resort in Lake Buena Vista, FL is seeking a part-time Spa Front Desk Concierge to greet guests with warmth and set the tone for their spa experience. As part of OneSpaWorld’s global spa brand, you will handle check-ins, take calls, book appointments, and support guests with product recommendations while maintaining a polished reception area.

The role offers weekend availability and includes employee discounts and training to grow hospitality and wellness