Spa Front Desk Concierge - Wellness & Guest Experience

Dipasqua; Florida; On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee discounts

Growth opportunities

Job summary

Allora Day Spa in Lake Mary, FL is seeking a friendly Spa Receptionist to provide front-line customer service and administrative support, ensuring smooth operations at the front desk.

You will greet clients, manage appointments, process payments, maintain records, promote services, and coordinate with spa staff. This role offers part-time and full-time opportunities with benefits and competitive hourly pay.

Qualifications

• Customer service excellence and guest readiness.
• Strong organizational and record-keeping skills.
• Attention to detail in scheduling, payments, and records.
• Clear communication with clients and team members.
• Familiarity with booking software and payment systems.

Responsibilities

• Greet and assist clients at the spa front desk.
• Schedule, confirm, and manage appointments.
• Process payments, issue receipts, and assist with retail sales.
• Maintain client records and confidentiality, track inventory.
• Coordinate with therapists and staff to keep services on schedule.
• Address client concerns promptly and professionally.
• Keep the front desk organized and welcoming.
• Inform clients about promotions and membership options.
• Provide administrative support and generate daily reports.
• Perform other duties as assigned.

Skills

Customer service

Organizational skills

Attention to detail

Communication

Computer proficiency

Problem solving

Multitasking

Job description

Allora Day Spa in Lake Mary, FL is seeking a friendly Spa Receptionist to provide front-line customer service and administrative support, ensuring smooth operations at the front desk.

You will greet clients, manage appointments, process payments, maintain records, promote services, and coordinate with spa staff. This role offers part-time and full-time opportunities with benefits and competitive hourly pay.