Elite Resident Concierge

Comstock Holding Companies, Inc.; Rockville, Northern (MD, KY); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Housing Discount

Commuter Benefits

Free Parking and EV charging

Parental Leave Program

Friendly Work Environment

Job summary

Comstock Holding Companies, Inc. in Rockville, MD is seeking a friendly concierge to deliver outstanding resident experiences and serve as a trusted hospitality ambassador. You will greet tenants, answer questions, manage the reception area, coordinate amenities, and support daily operations with a positive, detail-oriented approach.

This role offers a competitive hourly wage, a comprehensive benefits package, and opportunities for advancement within our growing portfolio.

Qualifications

• High School Diploma or GED.
• 1 year concierge or high-end customer service experience.
• Must be able to work weekends.
• Flexibility to pick up additional shifts.
• Excellent communication and interpersonal skills.
• Self-motivated and energetic with strong problem-solving ability.

Responsibilities

• Provide Class 'A' customer service – Building a good rapport with tenants.
• Meet and greet visitors such as tenants, guests and prospects.
• Ensure reception area is tidy and presentable with necessary materials.
• Respond to tenant questions and complaints promptly.
• Ensure that only authorized individuals enter the building.
• Manage incoming phone calls and direct them to the appropriate destination.
• Coordinate reservations for amenity space, loading elevators and dock.
• Complete daily building walks, identifying maintenance items and reorganizing as needed.
• Perform other duties as needed.

Skills

Customer service

Outgoing personality

Strong communication

Team player

Detail oriented

Education

High School Diploma or GED

Tools

Outlook

Word

Excel

Job description

Comstock Holding Companies, Inc. in Rockville, MD is seeking a friendly concierge to deliver outstanding resident experiences and serve as a trusted hospitality ambassador. You will greet tenants, answer questions, manage the reception area, coordinate amenities, and support daily operations with a positive, detail-oriented approach.

This role offers a competitive hourly wage, a comprehensive benefits package, and opportunities for advancement within our growing portfolio.