Elite Oral Surgery Scheduling Specialist

Utah Facial & Oral Surgery; South Jordan, Northern (UT, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Bonus potential

401k Plan w/Company Match

Health Savings Account (HSA) with HDHP

Medical, Dental and Vision Coverage

Life Insurance

Disability insurance

Employee Assistance Program

Job summary

Paradigm Oral Health in Utah is seeking a Scheduling Coordinator to join our in-office team in South Jordan and Lehi. This full-time, Monday–Friday role focuses on delivering concierge-level service, managing patient flow, and coordinating appointments to maximize provider time and patient satisfaction.

The ideal candidate has at least one year of customer service experience, familiarity with dental terminology, and strong organizational skills.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.

Responsibilities

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and use of exam rooms.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information per HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Friendly demeanor

Office skills

Organizational skills

Education

High school diploma or equivalent

Tools

Typing

Filing

Job description

Paradigm Oral Health in Utah is seeking a Scheduling Coordinator to join our in-office team in South Jordan and Lehi. This full-time, Monday–Friday role focuses on delivering concierge-level service, managing patient flow, and coordinating appointments to maximize provider time and patient satisfaction.

The ideal candidate has at least one year of customer service experience, familiarity with dental terminology, and strong organizational skills.