Scheduling Coordinator — Patient Experience & Growth Path

Paradigm Oral Surgery; Tewksbury (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Paid Time Off

401k Plan w/Company Match

Health Savings Account (HSA)

Medical/Dental/Vision

Life Insurance

Disability insurance

Employee Assistance Program

BLS/CPR Certification

Career path advancement

Discount marketplace

Job summary

Paradigm Oral Surgery in Tewksbury, MA is seeking a motivated Scheduling Coordinator to join our elite practice. This in-office, full-time role delivers concierge-level service to patients and referring offices, ensuring smooth scheduling and excellent patient flow.

You will greet patients, schedule appointments, and maintain HIPAA-compliant records in a fast-paced environment. Prior oral surgery experience is a plus but not required; we offer competitive pay, benefits, and opportunities for

Qualifications

• Understanding of dental terminology.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.

Responsibilities

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greet patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Friendly personality

Office typing

Organizational skills

Education

High school diploma or equivalent

Job description

Paradigm Oral Surgery in Tewksbury, MA is seeking a motivated Scheduling Coordinator to join our elite practice. This in-office, full-time role delivers concierge-level service to patients and referring offices, ensuring smooth scheduling and excellent patient flow.

You will greet patients, schedule appointments, and maintain HIPAA-compliant records in a fast-paced environment. Prior oral surgery experience is a plus but not required; we offer competitive pay, benefits, and opportunities for