Elite Event Captain - On-Site Experience Leader

Five Iron Golf; Austin (TX); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term disability

Accident insurance

Critical illness insurance

401(k)

Free meals

Job summary

Five Iron Golf in Austin, TX is seeking an Event Captain to lead on-site execution of events, greet guests, prep spaces, resolve issues, and close contracts. You will manage simulators and event spaces, oversee timelines, and train staff to deliver a premium experience.

You’ll collaborate with kitchen teams, support the Sales group with administrative tasks, handle inventory, attend weekly meetings, and help create new events while ensuring guests enjoy their visit and leave with memorable

Qualifications

• Experience in managing or coordinating events.
• Passion for golf and understanding of the game’s rules encouraged.
• Strong verbal and written communication skills.
• Customer-centric approach.
• Ability to collaborate with diverse teams.
• Exceptional organizational skills.
• Ability to work flexible hours, including nights and weekends.
• Ability to lift up to 50 lbs.
• Ability to stand for long periods.

Responsibilities

• Lead on-site execution of events and guest greetings, space preparation, issue resolution, and contract close.
• Ensure positive customer experiences and delivery of contracted services.
• Manage simulators and event spaces per contract requirements.
• Oversee event timelines for organized and timely activities.
• Train and coordinate staff to deliver premium experiences.
• Collaborate with kitchen staff to meet customer expectations.
• Provide feedback to Sales to boost repeat business.
• Purchase and manage event-related inventory.
• Support Sales Manager with administrative tasks.
• Attend weekly meetings to review banquet orders.
• Collaborate with stakeholders to create new events and experiences.
• Contribute ideas to improve events and revenue.
• Check in with guests during visits and address concerns promptly.

Skills

Event coordination

Golf knowledge

Communication

Customer focus

Teamwork

Organization

Flexible schedule

Stamina

Job description

Five Iron Golf in Austin, TX is seeking an Event Captain to lead on-site execution of events, greet guests, prep spaces, resolve issues, and close contracts. You will manage simulators and event spaces, oversee timelines, and train staff to deliver a premium experience.

You’ll collaborate with kitchen teams, support the Sales group with administrative tasks, handle inventory, attend weekly meetings, and help create new events while ensuring guests enjoy their visit and leave with memorable