Elite Client Services Specialist - High-Impact Support

GME Supply Family of Brands; Des Moines (IA); Vor Ort; USD 48.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health insurance

Vision & Dental insurance

401k matching

Zusammenfassung

Colsafety is seeking a Client Services Specialist in Des Moines, Iowa. This role is not a call center; you will join a highly trained team and receive ongoing, in-depth training to become a high-impact resource for our clients.

You will respond quickly to inbound sales opportunities, manage online orders, build Gear Expert level product knowledge, participate in training sessions, and share customer feedback to continually improve service and outcomes.

Qualifikationen

• Experience in a customer service environment.
• Excellent written and verbal communication skills.
• Ability to operate independently and as part of a team.

Aufgaben

• Respond swiftly to inbound sales opportunities and address client needs.
• Manage online orders with accuracy and provide prompt follow-up.
• Acquire Gear Expert level knowledge of product lines and internal procedures.
• Participate in ongoing procedural and product training sessions.
• Provide customer feedback to internal teams to improve service.

Kenntnisse

Customer service

Sales opportunities

Communication

Problem solving

Tech fluency

Organization

Jobbeschreibung

Colsafety is seeking a Client Services Specialist in Des Moines, Iowa. This role is not a call center; you will join a highly trained team and receive ongoing, in-depth training to become a high-impact resource for our clients.

You will respond quickly to inbound sales opportunities, manage online orders, build Gear Expert level product knowledge, participate in training sessions, and share customer feedback to continually improve service and outcomes.