Elite Client Services Specialist & Gear Expert

GME Supply; Coppell (TX); Vor Ort; USD 38.000 - 54.000; Vollzeit

Benefits dieser Stelle

Health, Vision & Dental Insurance

401k Matching

Paid Time Off (PTO)

Employee Assistance Program

Volunteer Paid Time Off

Zusammenfassung

Colsafety in Coppell, TX is seeking a Client Services Specialist to serve as a first contact for our global clientele. This role is not a call center; it emphasizes high-impact, ongoing training and expert product knowledge to deliver exceptional service.

You will respond to inbound sales opportunities, manage online orders with accuracy, and provide timely follow-up. You’ll participate in product and process training and share customer feedback to drive continuous improvement.

Qualifikationen

• Not a call center role; requires high-impact client support.
• Involves inbound sales opportunities and addressing client needs.
• Gear Expert level product knowledge.
• Ongoing procedural and product training sessions.
• Provide customer feedback to internal teams for improvement.

Aufgaben

• Respond swiftly to inbound sales opportunities and address client needs.
• Manage online orders and follow up with customers.
• Develop Gear Expert level product knowledge.
• Participate in ongoing product and process training.
• Provide customer feedback to improve service.

Kenntnisse

Customer empathy

Effective communication

Tech savvy

Problem solving

Team player

Jobbeschreibung

Colsafety in Coppell, TX is seeking a Client Services Specialist to serve as a first contact for our global clientele. This role is not a call center; it emphasizes high-impact, ongoing training and expert product knowledge to deliver exceptional service.

You will respond to inbound sales opportunities, manage online orders with accuracy, and provide timely follow-up. You’ll participate in product and process training and share customer feedback to drive continuous improvement.