Elite Client Services Specialist - Training-Driven Impact

GME Supply; Corona (CA); In loco; USD 65.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, Vision & Dental Insurance

Company HSA Contributions

Employee Assistance Program (EAP)

Generous PTO

Volunteer PTO

401k Matching

Descrizione del lavoro

Colsafety is seeking a Client Services Specialist in Corona, CA. This role is not a call center; teammates are highly trained and serve as the first point of contact for our global clientele.

You will receive in-depth training to become a high-impact resource for our clients and the company’s growth. Ideal candidates will quickly respond to inbound sales opportunities, manage online orders with precision, and maintain Gear Expert level product knowledge.

Competenze

• Ability to respond swiftly to inbound sales opportunities and address client needs.
• Manage online orders and provide exceptional service with prompt follow-up.
• Develop Gear Expert level knowledge of product lines and procedures.
• Participate in ongoing procedural and product training to ensure effective customer service.

Mansioni

• Provide feedback to internal teams to improve processes and client experience.
• Be a proactive problem-solver and high performer in a collaborative team.

Conoscenze

Problem solving

Tech fluency

Communication skills

Organizational skills

Team player

Autonomy

Customer service

Descrizione del lavoro

Colsafety is seeking a Client Services Specialist in Corona, CA. This role is not a call center; teammates are highly trained and serve as the first point of contact for our global clientele.

You will receive in-depth training to become a high-impact resource for our clients and the company’s growth. Ideal candidates will quickly respond to inbound sales opportunities, manage online orders with precision, and maintain Gear Expert level product knowledge.