Elite Client Services Specialist & Gear Expert

Columbia Safety and Supply; Columbia Township (MO); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health, Vision & Dental Insurance

HSA Contributions

Add On Insurance Options

Employee Assistance Program

Paid Time Off

Volunteer PTO

401k Matching

Zusammenfassung

Columbia Safety and Supply in Columbia, MO seeks a Client Services Specialist who will be the first point of contact for our global clientele. You will undergo ongoing training to become a high-impact resource for clients and the company, enhancing the client experience and contributing to overall goals and culture.

The role emphasizes swift, competent responses to inbound sales opportunities, managing online orders with accurate service, and providing feedback for continuous improvement in

Qualifikationen

• Experience delivering professional client service in a fast-paced environment.
• Ability to communicate clearly with clients and internal teams.
• Strong problem-solving and multi-tasking capabilities.

Aufgaben

• React swiftly and competently to inbound sales opportunities and address client needs.
• Manage online orders and provide accurate, exceptional service with prompt follow-up.
• Obtain Gear Expert level knowledge of product lines and internal procedures.
• Participate in ongoing procedural and product training sessions to ensure effective customer service.
• Provide customer feedback to internal parties to improve approaches.

Kenntnisse

Customer service

Communication

Problem solving

Tech-savvy

Organizational skills

Jobbeschreibung

Columbia Safety and Supply in Columbia, MO seeks a Client Services Specialist who will be the first point of contact for our global clientele. You will undergo ongoing training to become a high-impact resource for clients and the company, enhancing the client experience and contributing to overall goals and culture.

The role emphasizes swift, competent responses to inbound sales opportunities, managing online orders with accurate service, and providing feedback for continuous improvement in