Elite 911 Dispatcher - Calm, Precise Emergency Response

Emergency Telecommunicator Services; Rosemont (IL); In loco; USD 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Emergency Telecommunicator Services in Rosemont, IL invites applications for 911 Emergency Dispatcher roles. You will receive emergency and nonemergency calls, determine priorities, and coordinate with police, fire, or EMS to relay critical information accurately.

The position requires calm communication, strong listening skills, and the ability to manage multiple dispatch systems under pressure. High school diploma or equivalent is typically expected.

Competenze

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.
• Typing accuracy, active listening, clear speech, and basic computer proficiency are useful skills.

Mansioni

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Conoscenze

Typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Multitasking

Formazione

High school diploma or equivalent

Strumenti

Computer-aided dispatch systems

Radio operations

Descrizione del lavoro

Emergency Telecommunicator Services in Rosemont, IL invites applications for 911 Emergency Dispatcher roles. You will receive emergency and nonemergency calls, determine priorities, and coordinate with police, fire, or EMS to relay critical information accurately.

The position requires calm communication, strong listening skills, and the ability to manage multiple dispatch systems under pressure. High school diploma or equivalent is typically expected.