Calm 911 Dispatcher: Coordinate Life-Saving Responses

County Emergency Communications; Ransom (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Ransom, IL is seeking skilled 911 Emergency Dispatchers who can calmly handle urgent calls, gather information, and coordinate responders according to agency procedures. You will work with multiple communication systems, confirm locations, document changing details, and relay accurate information while prioritizing safety and rapid response.

Experience requirements emphasize a high school diploma and strong typing, listening, and composure under pressure;

Qualifications

• High school diploma or GED commonly required; some agencies recruit entry-level.
• Some agencies require prior emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, and ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Typing speed

Clear speech

Multitasking

Education

High school diploma or GED

Job description

County Emergency Communications in Ransom, IL is seeking skilled 911 Emergency Dispatchers who can calmly handle urgent calls, gather information, and coordinate responders according to agency procedures. You will work with multiple communication systems, confirm locations, document changing details, and relay accurate information while prioritizing safety and rapid response.

Experience requirements emphasize a high school diploma and strong typing, listening, and composure under pressure;