Eligibility Specialist — SNAP/TANF (Entry-Level)

State of Tennessee; Lenoir City (TN); On-site; USD 39,000 - 49,000; Full time

Job summary

State of Tennessee’s Department of Human Services in Loudon County is hiring for an Eligibility Assistant role. You will learn to interview customers, assess eligibility for SNAP and TANF, and manage case information in a supervised training path toward Eligibility Counselor 2.

The position is full-time, on-site in Lenoir City, with a criminal background check required. A Bachelor's degree is required, and state service opportunities follow a defined training period.

Qualifications

• Education required: Bachelor’s degree.
• Experience substitutions allowed: eligible work experience can substitute for education on a year-for-year basis.
• Criminal history disclosure and fingerprint requirements must be completed.

Responsibilities

• Learns to manage a workload of initial and on-going eligibility determinations for SNAP and TANF programs.
• Learns to provide case management for initial and ongoing eligibility and client changes.
• Learns to calculate monthly income and expenses for budgeting and document verifications.

Skills

Mathematics

Active Learning and Listening

Complex Problem Solving

Time Management

Education

Bachelor's degree

Tools

General Office Equipment

Computer/Laptop/Tablet

Multifunctional Printer

Calculator

Job description

State of Tennessee’s Department of Human Services in Loudon County is hiring for an Eligibility Assistant role. You will learn to interview customers, assess eligibility for SNAP and TANF, and manage case information in a supervised training path toward Eligibility Counselor 2.

The position is full-time, on-site in Lenoir City, with a criminal background check required. A Bachelor's degree is required, and state service opportunities follow a defined training period.