Eligibility Analyst - SNAP & TANF (Entry-Level)

State of Tennessee; Gainesboro (TN); On-site; USD 39,000 - 49,000; Full time

Job summary

State of Tennessee in Gainesboro, TN is hiring an Eligibility Counselor I in the Department of Human Services. The role learns to determine SNAP and TANF eligibility by interviewing customers, reviewing data, and documenting case activity during a one‑year training period.

You will handle initial and ongoing determinations, assist customers with applications, and calculate income/expenses while maintaining confidentiality.

Qualifications

• Bachelor's degree.
• Criminal background check required.
• Professional eligibility determination experience may substitute education.

Responsibilities

• Learns to manage initial and ongoing eligibility determinations for SNAP and TANF.
• Learns to provide case management for eligibility and customer changes.
• Learns to calculate monthly income and expenses and document case activity.

Skills

Tech Savvy

Decision Quality

Communication

Time Management

Problem Solving

Education

Bachelor's degree

Tools

Computer/Laptop/Tablet

General Office Equipment

Multifunctional Printer

Job description

State of Tennessee in Gainesboro, TN is hiring an Eligibility Counselor I in the Department of Human Services. The role learns to determine SNAP and TANF eligibility by interviewing customers, reviewing data, and documenting case activity during a one‑year training period.

You will handle initial and ongoing determinations, assist customers with applications, and calculate income/expenses while maintaining confidentiality.