SNAP & TANF Eligibility Specialist

Tennessee Department of Human Services; Tennessee; On-site; USD 39,000 - 49,000; Full time

Job summary

The Tennessee Department of Human Services seeks an Eligibility Counselor 1 to determine eligibility for SNAP and TANF benefits. You will conduct intensive interviews, review information from customers and partner agencies, and administer benefits in a confidential manner.

Qualifications include a Bachelor’s Degree with possible substitution by relevant experience; two years of para-professional eligibility work may also qualify. This role supports Families First/TANF programs in Tennessee.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Experience substitution possible for education with relevant eligibility determination work.
• Two years of para-professional eligibility work may substitute for education.

Responsibilities

• Determine eligibility for SNAP/TANF by interviewing customers and reviewing information.
• Explain program requirements and verification needs; assist with benefits questions.
• Administer benefits and input data into automated systems.
• Maintain confidentiality of customer data.

Skills

Computer programs

Active listening

Organization

multitasking

Mathematical skills

Regulatory procedures

Independent work

Education

Bachelor’s Degree

Job description

The Tennessee Department of Human Services seeks an Eligibility Counselor 1 to determine eligibility for SNAP and TANF benefits. You will conduct intensive interviews, review information from customers and partner agencies, and administer benefits in a confidential manner.

Qualifications include a Bachelor’s Degree with possible substitution by relevant experience; two years of para-professional eligibility work may also qualify. This role supports Families First/TANF programs in Tennessee.