Entry-Level SNAP & TANF Eligibility Specialist

State of Tennessee; Jacksboro (TN); On-site; USD 39,000 - 49,000; Full time

Job summary

State of Tennessee in Campbell County seeks an Eligibility Interviewer to learn and perform determinations for SNAP and TANF. You will conduct probing interviews by phone or in person and provide case management for eligibility, with supervision during training.

The role requires a bachelor's degree and willingness to undergo background checks. Training lasts one year, with potential reclassification to Eligibility Counselor 2 upon successful completion.

Qualifications

• Bachelor's degree required; substitution rules allow education alternative.
• Experience as Eligibility Assistant or state contractor acceptable as substitute.
• Complete criminal history disclosure and fingerprint requirements.

Responsibilities

• Learns to manage initial and ongoing eligibility determinations for SNAP and TANF.
• Interviews customers by phone or in person to assess eligibility.
• Performs case management and documents verifications and actions.
• Explains program policy and maintains confidentiality.

Skills

Mathematics

Active Learning and Listening

Complex Problem Solving

Time Management

Education

Bachelor's degree

Tools

General Office Equipment

Computer/Laptop/Tablet

Multifunctional Printer

Calculator

Job description

State of Tennessee in Campbell County seeks an Eligibility Interviewer to learn and perform determinations for SNAP and TANF. You will conduct probing interviews by phone or in person and provide case management for eligibility, with supervision during training.

The role requires a bachelor's degree and willingness to undergo background checks. Training lasts one year, with potential reclassification to Eligibility Counselor 2 upon successful completion.