Eligibility Operations Clerk — Client Support & Data Entry

Texas Health and Human Services; Brownwood (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career growth

Job summary

Texas Health and Human Services Commission (HHSC) AES division seeks an Eligibility Services Clerk in Brownwood, TX. The role provides clerical support to Eligibility Operations, processes mail, reviews applications, and assists clients with form completion in a fast-paced environment.

The position requires basic computer skills, strong communication, and the ability to meet deadlines while delivering friendly, patient-focused service to Texans in need.

Qualifications

• High School diploma or GED required.
• Experience in professional customer service preferred.
• Ability to learn and apply policy regulations.

Responsibilities

• Provide clerical support to Eligibility Operations staff.
• Process mail and open/date stamp applications and documents.
• Review applications for signatures, dates, and required documents.

Skills

Customer service

Data entry

Communication skills

Multitasking

Education

High School diploma or GED

Tools

Microsoft Office

Data entry software

Job description

Texas Health and Human Services Commission (HHSC) AES division seeks an Eligibility Services Clerk in Brownwood, TX. The role provides clerical support to Eligibility Operations, processes mail, reviews applications, and assists clients with form completion in a fast-paced environment.

The position requires basic computer skills, strong communication, and the ability to meet deadlines while delivering friendly, patient-focused service to Texans in need.