Impactful Eligibility Clerk: Service & Data Entry

Health & Human Services Comm; Brownwood (TX); Sur place; USD 28 000 - 38 000; Plein temps

Avantages offerts par ce poste

Health insurance

Pension plan

Paid time off

Résumé du poste

Health & Human Services Comm in Brownwood, Texas is seeking an Eligibility Services Clerk to join a dedicated team. The role focuses on clerical support for the AES division, processing applications, maintaining records, and assisting clients in navigating eligibility for services.

Candidates should have a high school diploma or GED, strong communication skills, and the ability to work in a fast-paced environment.

Qualifications

• High School diploma or GED required.
• Experience in a professional customer service environment preferred.
• Ability to read, understand and apply guidelines and policies.
• Bilingual (English/Spanish) skills preferred.

Responsabilités

• Provides clerical support in a service delivery office.
• Processes mail, opens and dates incoming applications and documents.
• Reviews applications for signature, date and supporting documents.
• Logs applications and assigns complete applications for processing.
• Returns incomplete applications and assists with completion.
• Responds to client inquiries and requests for assistance.
• Maintains records and files, including tracking logs.

Connaissances

Computers and internet usage

Communication skills

Client rapport

Ability to meet deadlines

Policy interpretation

Bilingual (English/Spanish) preferred

Formation

High school diploma or GED

Outils

Computer usage tools

Description du poste

Health & Human Services Comm in Brownwood, Texas is seeking an Eligibility Services Clerk to join a dedicated team. The role focuses on clerical support for the AES division, processing applications, maintaining records, and assisting clients in navigating eligibility for services.

Candidates should have a high school diploma or GED, strong communication skills, and the ability to work in a fast-paced environment.