Benefits Eligibility Specialist II

Commonwealth of VA Careers; Virginia; On-site; USD 42,000 - 44,000; Full time

Job summary

This is a technical position with responsibilities related to determining and redetermining eligibility for food, financial, medical, and other social services benefits in Virginia. Independent judgment may be required for evaluating social factors affecting eligibility.

Key tasks include interviewing clients, explaining programs, and making referrals while maintaining confidentiality and ethical standards. Applicants must provide complete work history and a resume with the application.

Qualifications

• Knowledge of basic computer applications and office software.
• Ability to communicate clearly both verbally and in writing.
• Willingness to perform interviews and assess eligibility.

Responsibilities

• Interview applicants to determine ongoing eligibility.
• Explain benefit programs and determine need for assistance.
• Complete other duties as assigned.
• Assist in providing emergency shelter as mandated.

Skills

PC skills

Effective communication

Education

High school diploma plus related experience or training

Job description

This is a technical position with responsibilities related to determining and redetermining eligibility for food, financial, medical, and other social services benefits in Virginia. Independent judgment may be required for evaluating social factors affecting eligibility.

Key tasks include interviewing clients, explaining programs, and making referrals while maintaining confidentiality and ethical standards. Applicants must provide complete work history and a resume with the application.