Elevator Services Account Manager

Schindler Group; Salt Lake City (UT); On-site; USD 82,000 - 102,000; Full time

Benefits offered by this job

401k match

Medical/Dental/Vision

Paid time off

Tuition reimbursement

Parental leave

Development opportunities

Job summary

Schindler Group in Salt Lake City is seeking a Sales Account Manager EI to cultivate relationships with customers and drive service sales for elevator and escalator maintenance, repairs, and upgrades. You will manage existing accounts, identify new opportunities, and work with field teams to deliver a superior customer experience.

The role requires a Bachelor's degree with 2+ years of B2B sales in the elevator industry, strong presentation and negotiation skills, proficiency in SAP, and

Qualifications

• Bachelor's degree with 2+ years of B2B sales experience in the elevator or related industry.
• Effective presentation skills and proficiency in Microsoft Office applications.
• Strong communication, negotiation, objection handling and closing skills with a proven sales track record.
• Ability to empathize, listen and connect with people to form outstanding customer relationships.
• Excellent time management, organizational skills, and problem-solving abilities.
• Motivated, resilient, and customer-focused mindset aligned with Schindler's values.
• Experience with SAP and a results-driven mindset to thrive in a competitive sales environment preferred.
• Demonstrated ability to handle a mix of office and fieldwork, with flexibility for travel and managing customer interactions preferred.

Responsibilities

• Customer Account Management: Build and manage favorable client relationships within a designated sales territory to secure and renew service agreements.
• Communication: Communicate effectively with customers and internal stakeholders to ensure customer satisfaction and achievement of sales objectives.
• Collaboration: Partner daily with the Field Superintendent and technicians to drive lead generation and ensure an excellent total customer experience from initiation through delivery.
• Sales & Opportunity Identification: Identify and pursue sales opportunities through key customer contacts and industry information.
• Negotiation & Strategy: Negotiate contract terms favorable to the company while delivering on customer requirements.
• Documentation & Compliance: Prepare estimates and communicate proposals with customers; maintain accurate customer records.

Skills

B2B sales

Effective presentations

Communication

Negotiation

Closing skills

SAP

Travel flexibility

Education

Bachelor's degree

Tools

SAP

Microsoft Office

Job description

Schindler Group in Salt Lake City is seeking a Sales Account Manager EI to cultivate relationships with customers and drive service sales for elevator and escalator maintenance, repairs, and upgrades. You will manage existing accounts, identify new opportunities, and work with field teams to deliver a superior customer experience.

The role requires a Bachelor's degree with 2+ years of B2B sales in the elevator industry, strong presentation and negotiation skills, proficiency in SAP, and