Elevator Service Account Manager — Growth & Relationships

thyssenkrupp Elevator; Marietta, Northern (GA, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSA

HSA

Disability insurance

Life insurance

AD&D

Parental leave

Tuition reimbursement

401(k) match

Job summary

TK Elevator in Marietta, GA is seeking an experienced Account Manager- Service/Repair to secure and grow service and repair business while building strong customer relationships. You will visit customers, develop capital plans, review blueprints, prepare proposals, and coordinate with operations to meet deadlines and revenue goals.

The role emphasizes CRM utilization and cross-functional collaboration. Join a team committed to safety, reliability, and industry leadership.

Qualifications

• 1-2 years of related sales experience, elevator sales or industry experience.
• Ability to read and interpret architectural and/or blueprint/drawings preferred
• Experience selling Service/Repair, Construction, and Modernization in elevator strongly preferred

Responsibilities

• Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
• Manages service accounts by visiting customers to develop ongoing relationships and understand needs.
• Develops capital plans for customers to address building needs.
• Maintains knowledge of company products and local elevator code requirements.
• Prepares repair job proposals by estimating labor and costs using estimating software.
• Prepares service contract bids and coordinates with operations personnel.
• Responds to questions regarding quotes and follows up on proposals.
• Monitors status of current service contracts and ensures customer satisfaction.
• Contacts customers regarding contract renewal and price increases.

Skills

Elevator sales experience

Blueprint reading

Relationship building

CRM usage

Job description

TK Elevator in Marietta, GA is seeking an experienced Account Manager- Service/Repair to secure and grow service and repair business while building strong customer relationships. You will visit customers, develop capital plans, review blueprints, prepare proposals, and coordinate with operations to meet deadlines and revenue goals.

The role emphasizes CRM utilization and cross-functional collaboration. Join a team committed to safety, reliability, and industry leadership.