Elevated Server: Create Memorable Dining

Soho House & Co.; Chicago (IL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health care

401K plan

Paid time off

Career development

Soho Impact

Learning & development

Team events

Team meal

Job summary

Soho House in Chicago seeks a Server who educates members and guests on menu items and allergies, delivering an elevated dining experience while adhering to Soho House Service Standards. You will collaborate with FOH and BOH teams and enter orders accurately into the POS.

The role requires at least 2+ years in a similar capacity, ability to work in a fast-paced, high-volume setting, flexible shifts, and a hospitable, team-oriented attitude.

Qualifications

• Minimum of 2+ years’ experience in similar capacity.
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
• Must be able to demonstrate competency as outlined in the training schedule and Club School.
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
• Ability to take direction, work in a team environment and autonomously.
• Tips certified and POS knowledge

Responsibilities

• Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School
• Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards
• Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk
• Complete all check out reports at the end of each shift and have it double checked and signed by management
• Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable
• Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests
• Assist runners and bussers when possible with expo and service bar tickets to support all table orders
• Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed
• Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests
• Performs other duties as assigned by supervisor/manager

Skills

Customer service

POS knowledge

Teamwork

Problem solving under pressure

Flexibility

Job description

Soho House in Chicago seeks a Server who educates members and guests on menu items and allergies, delivering an elevated dining experience while adhering to Soho House Service Standards. You will collaborate with FOH and BOH teams and enter orders accurately into the POS.

The role requires at least 2+ years in a similar capacity, ability to work in a fast-paced, high-volume setting, flexible shifts, and a hospitable, team-oriented attitude.