Elevate Pet Care: Client Service Coordinator

A Caring Doctor, P.C.; Lancaster (OR); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Time Off

Job summary

Banfield Pet Hospital in Salem is seeking a Client Service Coordinator to drive the flow of clients and pets while supporting the veterinary team and ensuring a welcoming, efficient experience.

This role emphasizes promoting Optimum Wellness Plans, educating clients on pet health, handling documentation, processing invoices, and scheduling future appointments; a customer-service background is essential and weekend/evening availability may be required.

Qualifications

• High School Diploma or equivalent preferred.
• One year related customer service experience preferred.
• Medical background (veterinary/healthcare) with terminology training is preferred.

Responsibilities

• Promote hospital services and route the flow of clients and pets to ensure smooth operations.
• Provide professional, efficient service and educate clients about wellness plans and pet care.
• Assist clients with documentation, enter pet information, and schedule appointments.

Skills

Customer service

Communication skills

Computer literacy

Education

High School Diploma

Tools

POS system

Job description

Banfield Pet Hospital in Salem is seeking a Client Service Coordinator to drive the flow of clients and pets while supporting the veterinary team and ensuring a welcoming, efficient experience.

This role emphasizes promoting Optimum Wellness Plans, educating clients on pet health, handling documentation, processing invoices, and scheduling future appointments; a customer-service background is essential and weekend/evening availability may be required.