Electronics Manufacturing Customer Service Representative

Ultimate Staffing; Austin (TX); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Stable, low-turnover environment

Supportive management

Room for growth

Job summary

A well-established staffing agency is seeking an Electronics Manufacturing Customer Service Representative in Austin, TX. This full-time, onsite role involves supporting customers with their orders and collaborating with internal teams. Ideal candidates will possess a high school diploma and strong communication skills, with an emphasis on attention to detail. The company promotes a stable and supportive work environment focused on long-term employment. A competitive pay of $20-22/hour is offered.

Qualifications

• High school diploma or GED required.
• Customer service or office experience preferred but not required.
• Strong communication and attention to detail are crucial.

Responsibilities

• Process and manage customer web orders.
• Respond to customer inquiries regarding order status and changes.
• Coordinate with internal teams to resolve order-related issues.
• Provide open order reports upon request.
• Assist with expediting parts and updating open orders.
• Maintain accurate documentation in internal systems.

Skills

Strong communication

Attention to detail

Customer service experience

Ability to manage multiple requests

Education

High school diploma or GED

Tools

Outlook

Microsoft Office

Job description

Overview

Electronics Manufacturing Customer Service Representative – Austin, TX. Onsite. Contract-to-Hire. Full-Time. $20-22/hour.

About the Company

Established, family-owned Austin company operating in the electronic components and advanced manufacturing space. Known for long-term stability, internal growth, and a professional, modern office environment with supportive leadership.

The Role

Support customers with questions related to current and past orders while coordinating closely with internal sales and operations teams. This is a contract-to-hire role intended for someone looking to join a company long term.

Responsibilities

• Process and manage customer web orders
• Respond to customer inquiries regarding order status and changes
• Coordinate with internal teams to resolve order-related issues
• Provide open order reports upon request
• Assist with expediting parts and updating open orders
• Maintain accurate documentation in internal systems

Qualifications

• High school diploma or GED required
• Customer service or office experience preferred, not required
• Strong communication and attention to detail
• Comfortable managing multiple requests

Technical Skills

• Basic computer proficiency
• Outlook and Microsoft Office

Why This Opportunity

Contract-to-hire with long-term intent. Stable, low-turnover company. Modern, professional office environment. Supportive management and room to grow.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.