Electronic Security Field Tech — Service & Troubleshooting

Convergint Technologies, LLC; Dubuque (IA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K Matching

Paid time off

Holidays

Company vehicle

Job summary

Convergint Technologies, LLC is seeking an Electronic Security Service Technician to service and support existing customers, respond to calls, and complete small projects. This full-time role involves diagnosing issues, repairing systems, and installing components while maintaining detailed service reports.

You will work with a team to deliver world-class service, travel locally, and uphold safety standards in accordance with regulations and company policies.

Qualifications

• Experience with electronic security systems and components.
• Able to troubleshoot and diagnose issues.
• Valid driver's license and clean record.
• Willingness to travel locally.
• Strong customer-service mindset.

Responsibilities

• Respond to service calls and perform routine maintenance.
• Diagnose, repair and replace defective parts.
• Install projects and configure system components.
• Prepare detailed service reports for customers.
• Collaborate with technicians to support customers.
• Adhere to safety policies and regulations.

Skills

Security systems

Customer service

Education

High School/GED

Job description

Convergint Technologies, LLC is seeking an Electronic Security Service Technician to service and support existing customers, respond to calls, and complete small projects. This full-time role involves diagnosing issues, repairing systems, and installing components while maintaining detailed service reports.

You will work with a team to deliver world-class service, travel locally, and uphold safety standards in accordance with regulations and company policies.