Electrical Supply Customer Specialist & Delivery

Kirby Risk Corporation; Decatur (IL); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, RX, Dental, Vision insurance

Life insurance & EAP

Tuition reimbursement & on-the-job培训

401(k) with company match & Profit SH

Paid Time Off

Job summary

Kirby Risk Electrical Supply is seeking a Customer Service Representative in Decatur, IL. You will be the go-to contact for customers, delivering top-tier support, and coordinating with vendors and outside sales to ensure accurate deliveries and strong relationships.

The role also involves supporting marketing events and handling warehouse operations, inventory, and delivery driving as needed. A fast-paced environment with growth opportunities awaits.

Qualifications

• College coursework and/or 2+ years of relevant work experience.
• Strong written, verbal, and interpersonal communication skills.
• Detail-oriented with excellent organizational abilities.
• Quick learner who’s eager to grow and apply new knowledge.
• Experience in business-to-business sales or electrical distribution preferred.

Responsibilities

• Serve as the main contact for customer needs with top-tier support.
• Partner with outside sales to support customers and strengthen relationships.
• Coordinate with vendors to ensure on-time, accurate product deliveries.
• Support marketing efforts such as product launches and training events.
• Engage in warehouse operations and delivery duties, including counter sales, inventory management, and driving.
• Handle vendor and customer communications and accurate order entry.

Skills

Customer service

Communication

Detail-oriented

Quick learner

B2B sales experience

Education

College coursework

2+ years experience

Tools

Forklift experience

Inventory systems

Phone systems

Job description

Kirby Risk Electrical Supply is seeking a Customer Service Representative in Decatur, IL. You will be the go-to contact for customers, delivering top-tier support, and coordinating with vendors and outside sales to ensure accurate deliveries and strong relationships.

The role also involves supporting marketing events and handling warehouse operations, inventory, and delivery driving as needed. A fast-paced environment with growth opportunities awaits.