Electrical Supply Customer Care Specialist

Kirby Risk; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Job summary

Kirby Risk is seeking a Customer Service Representative in Indianapolis, IN to serve as the go-to contact for customers, ensuring accurate order entry, timely deliveries, and strong vendor coordination.

You will work with outside sales, support marketing efforts, and participate in warehousing and inventory management while maintaining high service standards and building lasting customer relationships.

Qualifications

• College coursework and/or 2+ years of relevant work experience.
• Strong written, verbal, and interpersonal communication skills.
• Detail-oriented with excellent organizational abilities.
• Quick learner eager to grow and apply new knowledge.
• Experience in business-to-business sales or electrical distribution preferred.

Responsibilities

• Deliver outstanding customer service—exceeding expectations and honoring every commitment.
• Partner with outside sales to support customers and strengthen relationships.
• Coordinate with vendors to ensure products are delivered accurately and on schedule.
• Support corporate marketing efforts such as product launches and training events.
• Engage in a variety of responsibilities, including: Counter and Inside Sales, Warehousing and Inventory Management, Vendor and Customer Communications, Order Entry and Product Support.

Skills

Communication

Interpersonal skills

Organizational skills

Learning agility

B2B sales

Education

College coursework/2+ years experience

Job description

Kirby Risk is seeking a Customer Service Representative in Indianapolis, IN to serve as the go-to contact for customers, ensuring accurate order entry, timely deliveries, and strong vendor coordination.

You will work with outside sales, support marketing efforts, and participate in warehousing and inventory management while maintaining high service standards and building lasting customer relationships.