EHR Systems Support Specialist II

Bucksport Regional Health Center; Maine; On-site; USD 65,000 - 82,000; Full time

Job summary

Bucksport Regional Health Center in Maine is seeking an IT Specialist II to support and administer the Electronic Health Record (EHR) and IT systems across Medical, Dental, Behavioral Health, Lab, and Administration.

You will assist the IT Director and Systems Administrator, provide end-user training, handle help desk duties, and coordinate with vendors for system stability, with occasional after-hours and on-call work.

Qualifications

• Minimum 3 years of IT help desk experience.
• Experience with Windows Server, Active Directory, networking, and IT concepts.
• Ability to train staff on moderately complex software.
• Proficient in Microsoft applications and large-scale EHR systems.
• Strong interpersonal and collaboration skills.
• Ability to manage multiple tasks and priorities.
• Ability to work independently with limited supervision.
• Associate's Degree in CS, Healthcare, or related field required.

Responsibilities

• Provide IT help desk support and desktop assistance.
• Assist with account support and application support.
• Lead IT projects as assigned.
• Train staff and new hires on system use.
• Occasional after-hours on-call support.

Skills

IT help desk

Windows Server

Active Directory

Networking concepts

Microsoft applications

EHR systems

Train others

Interpersonal skills

Time management

Independent work

Education

Associate's Degree in Computer Science, Healthcare, or related area

Job description

Bucksport Regional Health Center in Maine is seeking an IT Specialist II to support and administer the Electronic Health Record (EHR) and IT systems across Medical, Dental, Behavioral Health, Lab, and Administration.

You will assist the IT Director and Systems Administrator, provide end-user training, handle help desk duties, and coordinate with vendors for system stability, with occasional after-hours and on-call work.