EHR IT Specialist II — Training, Help Desk & Support

Bucksport Regional Health Center; Bucksport (ME); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Bucksport Regional Health Center seeks an IT Specialist II to support and administer the EHR and IT systems across Medical, Dental, Behavioral Health, Lab, and Administration. You will assist IT Director and Systems Administrator, help ensure regulatory compliance, provide portal support to the public, and deliver user training including new hire onboarding.

The role requires at least three years' IT help desk experience, proficiency with Windows Server, Active Directory, networking, and strong

Qualifications

• Minimum of three years of experience in IT help desk.
• Experience with Windows Server, Active Directory, networking concepts and general IT concepts.
• Ability to train and communicate on moderately complex computer software functions.
• Proficiency with Microsoft applications and large-scale automated systems (e.g., EHR).
• Excellent interpersonal skills to partner with internal customers.
• Ability to manage multiple tasks and priorities.
• Ability to work independently with little supervision.

Responsabilités

• Support and assist with EHR and IT system administration and maintenance.
• Provide regular help desk support to providers and staff across departments.
• Assist IT Director and Systems Administrator to ensure regulatory compliance and system stability.
• Deliver staff training and onboarding on systems; provide one-on-one education for new hires.
• Occasional after-hours on-call support as needed.

Connaissances

Windows Server

Active Directory

Networking

IT concepts

Microsoft applications

EHR systems

User training

Time management

Independent work

Formation

Associate's Degree in Computer Science, Healthcare, or related area

Description du poste

Bucksport Regional Health Center seeks an IT Specialist II to support and administer the EHR and IT systems across Medical, Dental, Behavioral Health, Lab, and Administration. You will assist IT Director and Systems Administrator, help ensure regulatory compliance, provide portal support to the public, and deliver user training including new hire onboarding.

The role requires at least three years' IT help desk experience, proficiency with Windows Server, Active Directory, networking, and strong