EHR System Analyst for Behavioral Health IT

Integratedservice; McConnelsville (OH); On-site; USD 54,000 - 69,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

Employee Assistance Program (EAP)

Job summary

Integrated Services for Behavioral Health is seeking an EHR System Analyst in Central, OH. The role focuses on supporting, optimizing, and enhancing the EHR to meet clinical and operational needs, with training delivery and testing responsibilities.

You will collaborate with clinical staff, IT, and vendor teams to ensure reliable EHR performance and participate in system-wide enhancements and deployments. This is a full-time on-site position in Central Ohio.

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred in Health Information Technology, Informatics, Computer Science or related fields.
• 2–4 years of experience supporting an EHR system in a behavioral health or healthcare setting is required.
• 1 year of prior experience with CareLogic or NextGen EHR preferred.

Responsibilities

• Provide daily end-user support across clinical and operational teams in their use of the EHR system.
• Triage system issues, resolving those within scope and escalating more complex issues to the Senior EHR System Analyst or vendor as appropriate.
• Serve as the point of contact for user questions and routine technical assistance.
• Assist in maintaining EHR workflows, templates, and documentation standards as directed by the Managing Director of IT, with input from the Senior EHR System Analyst.
• Performs initial testing of minor changes, updates, or enhancements to the EHR system.
• Supports documentation of processes, updates, and user guides.
• Coordinates with HR and assists in delivering initial EHR training to new staff and providers.
• Provides routine refresher training and user support for existing staff.
• Assists with creating basic training and communication materials for new features or updates.
• Assists with testing new features, upgrades, and patches, following structured testing plans established by the Senior EHR System Analyst.
• Provides “day-of” go-live support to staff during system updates or functionality changes.
• Helps prepare and distribute basic announcement documentation for changes to the EHR affecting users.
• Maintains clear and professional communication with internal teams and the EHR vendor regarding support tickets and system issues.
• Works with clinical staff and providers to understand routine system concerns and improvement opportunities, escalating when appropriate.
• Participates in relevant training and meetings to remain current on EHR system functionality.
• Contribute to departmental projects as assigned by the Managing Director of IT.
• Travel within the designated service area
• Performs other duties as assigned

Skills

HIPAA compliance

Communication skills

Organizational skills

Driver's license

Auto insurance

Deadline management

Internet work

High-speed internet

Education

High school diploma or GED

Bachelor's degree in Health IT/ Informatics/ CS or related

Tools

CareLogic

NextGen

Job description

Integrated Services for Behavioral Health is seeking an EHR System Analyst in Central, OH. The role focuses on supporting, optimizing, and enhancing the EHR to meet clinical and operational needs, with training delivery and testing responsibilities.

You will collaborate with clinical staff, IT, and vendor teams to ensure reliable EHR performance and participate in system-wide enhancements and deployments. This is a full-time on-site position in Central Ohio.