EHR Integration Lead, Customer Success

LexisNexis Legal & Professional; Pennsylvania; Presencial; USD 79 000 - 131 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Resumo da oferta

Elsevier is seeking an EHR Integration Specialist to join its Customer Success team. You will bridge client needs with our Clinical Solutions offerings, guiding technical conversations, configurations, and back-office alignment to improve the customer experience.

You will lead complex integration conversations with hospital IT teams, maintain integration documentation, and collaborate across departments to ensure successful feature delivery that drives retention.

Qualificações

• Strong IT background including HL7, FHIR, OAuth, SAML and ADFS.

Responsabilidades

• Become the expert on business models and rules behind each Clinical Solutions product.

Conhecimentos

HL7

FHIR

OAuth

SAML

ADFS

Single Sign-On

Infobutton

SMART on FHIR

Multitasking

Healthcare IT basics

Formação académica

Bachelors degree (BS/BA) or equivalent

Ferramentas

Confluence/Jira

Excel/Word

MS Project

Visio

Descrição da oferta de emprego

Elsevier is seeking an EHR Integration Specialist to join its Customer Success team. You will bridge client needs with our Clinical Solutions offerings, guiding technical conversations, configurations, and back-office alignment to improve the customer experience.

You will lead complex integration conversations with hospital IT teams, maintain integration documentation, and collaborate across departments to ensure successful feature delivery that drives retention.