EHR Integration Specialist: Clinician-Facing Solutions

RX Brasil

North Carolina

On-site

USD 79,000 - 131,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

Job summary

Elsevier is seeking an EHR Integration Specialist within the Customer Success (Clinical Solutions) team to bridge clinical content with health IT systems. You will lead integration conversations, configure access models, and ensure successful deployments inside EHRs for physicians, nurses, and care teams.

You will collaborate with Implementation Leads, document best practices, and drive customer satisfaction through reliable technical delivery.

Qualifications

Bachelor’s degree or equivalent experience required.
Experience with healthcare IT integrations and patient data workflows preferred.
Strong understanding of EHR vendor integration patterns and data exchange standards.

Responsibilities

Become the expert on business models and rules behind each Clinical Solutions product.
Master access and entitlement methods across our business.
Partner with Implementation Lead to map client needs to the right Elsevier solution.
Lead complex integration conversations with customer IT teams and stakeholders.
Answer customer questions on technical requirements and integration capabilities.
Identify process improvements and implement them.
Maintain technical integration documentation and best practices.
Coordinate across departments to ensure successful downstream outcomes.
Develop and refine processes for enhanced features to drive retention.