EHR Integrations Architect — Clinical Solutions

Elsevier Inc. Company; Pennsylvania; Hybrid; USD 79,000 - 131,000; Full time

Job summary

Elsevier Inc. is seeking an EHR Integration Specialist in Customer Success (Clinical Solutions) to bridge client needs with our SaaS platforms. You’ll shape integrations, discuss specifications, and guide configurations to improve patient care workflows.

In this high-visibility role, you’ll partner with client IT teams, drive retention, and ensure successful deployments across healthcare settings. Join a team dedicated to clinicians and patients.

Qualifications

• Strong IT background with HL7, FHIR, OAuth, SAML, and ADFS.
• Hands-on experience with Single Sign-On, embedded URL linking, Infobutton, SMART on FHIR.
• Proficiency in Confluence/Jira, Excel, Word, MS Project, Visio.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Become the expert on the business models and rules behind each Clinical Solutions product.
• Master the access and entitlement methods used across our business.
• Partner with Elsevier’s Implementation Lead to match client needs to the right solution.
• Lead complex integration conversations with customer IT teams and stakeholders.
• Answer customer questions on technical requirements and integration capabilities with confidence.
• Spot process improvements, then recommend, implement, and sustain them.
• Maintain technical integration documentation that captures and shares best practices.
• Connect teams across departments so downstream functions succeed.
• Develop and refine processes for enhanced features that drive customer retention.

Skills

HL7

FHIR

OAuth

SAML

ADFS

Single Sign-On

Infobutton

SMART on FHIR

Client/server applications

Multiple priorities

Education

Bachelor’s degree (BS/BA) or equivalent experience

Tools

Confluence/Jira

Excel

Word

MS Project

Visio

Job description

Elsevier Inc. is seeking an EHR Integration Specialist in Customer Success (Clinical Solutions) to bridge client needs with our SaaS platforms. You’ll shape integrations, discuss specifications, and guide configurations to improve patient care workflows.

In this high-visibility role, you’ll partner with client IT teams, drive retention, and ensure successful deployments across healthcare settings. Join a team dedicated to clinicians and patients.