EHR Clinical Training & Support Analyst (Onsite/Remote)

Trinity Health; United States; Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Trinity Health IHA Medical Group is seeking an energetic EHR Clinical Analyst I to join our team onsite. You will deliver high-quality EHR training, support, and process optimization for Clinical support staff across the organization.

The role includes providing in-person support during implementations and go-lives, addressing user questions, and improving EHR adoption. A Bachelor’s degree and EHR experience are preferred, with 1–3 years in a medical practice setting.

Qualifikationen

• Bachelor’s degree or equivalent education and experience in healthcare information technology (IT).
• Credentialed Medical Assistant, Registered Nurse, or RHIT preferred.
• 1-3 years’ relevant work experience with EHR in a medical practice environment; IHA office experience preferred.

Aufgaben

• Conducts new hire EHR classroom training and ongoing refresher training.
• Creates and updates Clinical training materials and job aids.
• Answers the Clinical EHR support phone line to address questions and troubleshoot issues.
• Manages and resolves incoming support tickets.
• Performs site visits to assigned practices to assess current-state workflows.
• Provides in-person “elbow support” to Clinical support staff during implementations and go-lives.

Kenntnisse

EHR experience

Healthcare IT

Ausbildung

Bachelor's degree or equivalent in healthcare IT

Jobbeschreibung

Trinity Health IHA Medical Group is seeking an energetic EHR Clinical Analyst I to join our team onsite. You will deliver high-quality EHR training, support, and process optimization for Clinical support staff across the organization.

The role includes providing in-person support during implementations and go-lives, addressing user questions, and improving EHR adoption. A Bachelor’s degree and EHR experience are preferred, with 1–3 years in a medical practice setting.