eHBCU Records & Enrollment Coordinator

Delaware State University; Dover (DE); On-site; USD 42,000 - 60,000; Full time

Job summary

Delaware State University in Dover, DE seeks an eHBCU Records Coordinator (100% Grant Funded) to join the Office of Records and Registration within the Strategic Enrollment Management division.

The role supports prospective and current DSU students by handling eHBCU information, registration-related tasks, and policy compliance, while collaborating with Registrar offices to ensure accurate, retrievable records and timely grade submissions.

Qualifications

• Bachelor’s degree.
• At least two years of experience in higher education. Proven success in customer service and higher education, computer proficiency, and organizational skills.
• Other preferences: Professional demeanor and ability to work effectively with various constituencies including potential/incoming students and their families, current students and their families, faculty, administrators, and the public.

Responsibilities

• eHBCU liaison who ensures all program related information is accurately displayed on the website; collaborates closely with the Registrar & Manager of Records and Systems Operations to ensure coding is consistent for technical operability.
• Provides assistance with technical problem solving/analytical skills related to eHBCU.
• Provides presentations to eHBCU team/community regarding Registrar office functions/policies.
• Provides registration/grading assistance for eHBCU, Dual Enrollment & International teams.
• Assist Registrar with notifications to Academic Departments regarding No-Show submissions and Grade submission timelines.
• Assist with research of new processes/projects.
• Assist with organization of commencement activities.
• Maintain accurate and retrievable records of all transactions.
• Demonstrate compliance with policies, procedures and regulations.

Skills

Banner experience

Registrar’s office experience

Excellent oral and written comms

FERPA knowledge

Policies & procedures knowledge

Departmental policies knowledge

Education

Bachelor’s degree

Job description

Delaware State University in Dover, DE seeks an eHBCU Records Coordinator (100% Grant Funded) to join the Office of Records and Registration within the Strategic Enrollment Management division.

The role supports prospective and current DSU students by handling eHBCU information, registration-related tasks, and policy compliance, while collaborating with Registrar offices to ensure accurate, retrievable records and timely grade submissions.