Administrative & Programs Lead, Student Services

University of Delaware; Newark (DE); On-site; USD 52,000 - 64,000; Full time

Job summary

The University of Delaware seeks an Administrative Specialist to support Lerner Undergraduate Advising, Lerner Career Services, and undergraduate recruitment activities in Newark, DE. You will handle budgets, reports, and front-desk operations while supervising staff and coordinating events.

Under supervision of senior leadership, you will produce analytics, help with policy implementation, and liaison with multiple offices to ensure smooth service delivery.

Qualifications

• Bachelor’s degree with 3+ years of relevant experience; Master’s preferred.
• Budget tracking, fiscal management, and financial reconciliation experience.
• Supervisory experience with staff development and performance management.
• Strong organizational, analytical, problem-solving, and time-management skills.
• Excellent written and verbal communication.
• Ability to work independently and exercise sound judgment.
• Proficiency with word processing, spreadsheets, databases, and presentation software.
• Experience with data, reporting systems, and administrative databases; knowledge of TalentLink, Tableau, UDSIS, Stellic preferred.

Responsibilities

• Oversee administrative and fiscal operations supporting Lerner Undergraduate Advising and Career Services.
• Monitor budgets, expenditures, and ensure policy compliance.
• Supervise non-exempt staff, graduate students, and student employees.
• Plan events with the College events team; assist with convocations and recruitment events.
• Prepare reports using Tableau and Stellic; maintain data in UDSIS.
• Manage job postings, onboarding for student workers via TalentLink.
• Provide high-level customer service to students, faculty, staff, alumni, and employers.

Skills

Organizational skills

Analytical skills

Problem-solving

Time-management

Communication skills

Education

Bachelor’s degree

Master’s degree preferred

Tools

TalentLink

Tableau

UDSIS

Stellic

Microsoft Office

Job description

The University of Delaware seeks an Administrative Specialist to support Lerner Undergraduate Advising, Lerner Career Services, and undergraduate recruitment activities in Newark, DE. You will handle budgets, reports, and front-desk operations while supervising staff and coordinating events.

Under supervision of senior leadership, you will produce analytics, help with policy implementation, and liaison with multiple offices to ensure smooth service delivery.