Education Success Manager: School Onboarding

CodeHS; Chicago (IL); On-site; USD 64,000 - 78,000; Full time

Job summary

An innovative educational technology firm is seeking a Customer Success Manager to manage school implementations and onboarding in Chicago. The ideal candidate will work closely with educators to facilitate coding education for students. Strong communication skills and a passion for improving education are essential. Responsibilities include onboarding customers, managing accounts, and driving retention. Compensation ranges from $64,000 to $78,000, and the role is full-time on-site in the Chicago office.

Qualifications

• Passionate about improving access to quality education.
• Strong written and verbal communication skills.
• Extremely organized and detail-oriented.
• Interest in learning about coding; prior experience a plus.
• Teaching experience or experience in the educational system preferred.

Responsibilities

• Handle questions from CodeHS customers.
• Onboard new customers and recommend product use.
• Work with teachers and administrators on implementation to ensure success.
• Manage accounts throughout the school year with regular check‑ins.
• Maintain deep understanding of the CodeHS product and curriculum catalog.

Skills

Strong written and verbal communication skills

Organized and detail-oriented

Passionate about improving access to quality education

Job description

An innovative educational technology firm is seeking a Customer Success Manager to manage school implementations and onboarding in Chicago. The ideal candidate will work closely with educators to facilitate coding education for students. Strong communication skills and a passion for improving education are essential. Responsibilities include onboarding customers, managing accounts, and driving retention. Compensation ranges from $64,000 to $78,000, and the role is full-time on-site in the Chicago office.