K-12 Customer Success & Territory Growth Manager

Alma; Chicago (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Flexible environment

High-growth opportunity

Competitive compensation

Job summary

A cloud-based education technology company seeks a Customer Success Manager in Illinois. The role involves being a trusted advisor for school districts, driving adoption and growth, managing relationships, and identifying expansion opportunities. Ideal candidates will have a bachelor's degree and experience in K-12 education, along with strong communication skills. Compensation ranges from $60,000 to $70,000 plus incentives. Join a mission-driven team making a tangible impact in education.

Qualifications

• Experience in K-12 education environments.
• Ability to manage multiple projects simultaneously.
• Analytical mindset with problem-solving capabilities.

Responsibilities

• Serve as a strategic contact for school district customers.
• Understand customer objectives and lead quarterly business reviews.
• Identify and pursue upselling opportunities based on customer needs.
• Drive territory growth through outreach and relationship building.
• Facilitate renewal discussions to establish long-term plans.

Skills

Strong written and oral communication skills

Detail-oriented

Excellent organizational abilities

Proficiency in Excel

Education

Bachelor's degree or equivalent work experience

Tools

Google

Slack

JIRA

Job description

A cloud-based education technology company seeks a Customer Success Manager in Illinois. The role involves being a trusted advisor for school districts, driving adoption and growth, managing relationships, and identifying expansion opportunities. Ideal candidates will have a bachelor's degree and experience in K-12 education, along with strong communication skills. Compensation ranges from $60,000 to $70,000 plus incentives. Join a mission-driven team making a tangible impact in education.