Education Programs & Scheduling Specialist

Masy Group; Reston (VA); On-site; USD 56,000 - 85,000; Full time

Job summary

Academy for Defense Intelligence (ADI) in Reston, VA seeks an Education Support Specialist to create course offerings, manage registrations, enrollments, and administer learner support. You will ensure classrooms are ready and IT issues tracked, while maintaining the ADI master schedule.

This role requires experience in education admin support, strong communication, and experience with LMS like Blackboard and AGILE; TS/SCI clearance is required or expected.

Qualifications

• Minimum 1 year experience in education/admin support.
• Excellent oral and written communication skills.
• Proficient in Microsoft Office Suite with advanced proficiency in Excel.
• Experience utilizing Student Information Systems and Learning Management Systems such as Blackboard and AGILE.
• TS/SCI clearance required, CI polygraph preferred.

Responsibilities

• Create course offerings, manage registration process, manage course enrollment and closeout, and provide customer support to learners.
• Ensure readiness of classrooms, track IT trouble tickets and track IT equipment lifecycle.
• Create, manage and maintain the master schedule for ADI schoolhouses.
• Proctor exams as needed, deliver support for ad hoc assessments, and manage End of Course surveys.
• Assist in the planning, execution, and follow-up of federal employee related seminars for government personnel.

Skills

Communication skills

Tools

Blackboard

AGILE LMS

Job description

Academy for Defense Intelligence (ADI) in Reston, VA seeks an Education Support Specialist to create course offerings, manage registrations, enrollments, and administer learner support. You will ensure classrooms are ready and IT issues tracked, while maintaining the ADI master schedule.

This role requires experience in education admin support, strong communication, and experience with LMS like Blackboard and AGILE; TS/SCI clearance is required or expected.