Education Programs Operations & Automation Specialist

Relativity; Salt Lake City (UT); Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity is seeking a Specialist to support education programs through operations and administration, ensuring smooth delivery of learning experiences. You will automate processes and improve efficiency across internal systems and workflows.

You will coordinate scheduling, LMS updates, and training logistics while collaborating with Finance, Legal, and other stakeholders to scale programs and reduce manual tasks.

Qualifications

• 1-3 years of experience in education programs or related roles.
• Strong attention to detail and excellent communication.
• Basic experience with Skiljar and AI tools.
• Preferred experience with Salesforce and Skilljar

Responsibilities

• Support workspace creation, scheduling, and LMS updates.
• Review and manage candidate flagged attempts.
• Answer customer inquiries related to education programs in a timely fashion.
• Execute training and certification contracts with Finance and Legal to refine and improve.
• Run program logistics and create related SOPs and facilitate upskilling sessions across internal systems and process improvement.
• Own projects, process improvements, and AI innovations to scale and eliminate manual processes.
• Track action items, schedules, and support timelines for team and stakeholders.
• Communicate program updates with stakeholders

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Skilljar

AI tools

Salesforce

Job description

Relativity is seeking a Specialist to support education programs through operations and administration, ensuring smooth delivery of learning experiences. You will automate processes and improve efficiency across internal systems and workflows.

You will coordinate scheduling, LMS updates, and training logistics while collaborating with Finance, Legal, and other stakeholders to scale programs and reduce manual tasks.