Education Programs Operations Specialist (Remote)

Relativity; Oklahoma City (OK); Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity is seeking a Specialist to support education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences for internal and external learners.

You will work to automate and increase efficiency, handle scheduling, LMS updates, and program logistics, and collaborate with Finance and Legal to refine contracts. Remote/hybrid flexibility is offered with competitive total compensation including performance bonuses.

Qualifications

• 1-3 years experience in education programs or operations.
• Attention to detail and excellent communication.
• Basic experience with Skilljar and AI tools.

Responsibilities

• Support workspace creation, scheduling, LMS updates.
• Review and manage candidate flagged attempts.
• Scrub and answer customer inquiries related to education programs.
• Execute training and certification contracts with Finance and Legal.
• Run program logistics and create related SOPs and facilitate upskilling sessions across internal systems and process improvement.
• Own projects, process improvements, and AI innovations to scale and eliminate manual processes.
• Track action items, schedules, and support timelines for team and stakeholders.
• Communicate program updates with stakeholders.

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Skilljar

AI tools

Job description

Relativity is seeking a Specialist to support education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences for internal and external learners.

You will work to automate and increase efficiency, handle scheduling, LMS updates, and program logistics, and collaborate with Finance and Legal to refine contracts. Remote/hybrid flexibility is offered with competitive total compensation including performance bonuses.